Security Awareness
1. Phishing Scams
Criminals often use reputable logistics brands in fraudulent emails or SMS messages indicating that a package could not be delivered in an attempt to steal sensitive information. We will never ask you to provide immediate payment bypassing our secure domains.
2. Identifying Legitimate Communications
Watch out for poor grammar, aggressive deadlines ("Pay in 24 hours or package will be destroyed"), and spoofed email addresses. Legitimate tracking URLs will route you securely through our authorized portal environments.
3. Advance Fee Frauds
Do not transmit money via unverified wire transfer networks (like Western Union or MoneyGram) or Cryptocurrency for logistics services. Official duty fees are calculated clearly inside our Tracking or Custom Management environments.
4. Reporting Fraud
If you believe you have received a fraudulent communication, please forward the email or screenshot to our security department for internal investigation.